I’m a neurosurgeon who has been using MD Coder for about 1.5 years to do my billing and in-house patient tracking. The program is so unbelievably easy to use you don’t need to be a “brain surgeon” to figure it out. By taking just a few seconds after each patient encounter an operation, I can reliably capture all charges, both ELM and CPT, on my handheld computer. After a routine HotSync function, the desktop MD Coder database is updated and a succinct, professional report per patient can be printed up for billing purposes. Since using this program, I’ve been able to increase my productivity while reducing my billing overhead. This is clearly the leading product of its type, and I highly recommend it.
It is rare when I have the time to take the time to write a letter, in fact, this is my first letter I’ve written in quite some time. However, when I sent an email last Sunday and received a thorough response a few hours later, I was in disbelief, “what a customer service!”. Damon, the service you and your staff have provided for our practice can only be described as a top notch. I have tried many coding applications of which none can suit my needs. I was referred to your product by a fellow, and can honestly say, that I use it everyday. You’ve taken the time to create and customize a database for us, and have worked diligently with us. It is rare to find a company with presence online and find both an exceptional product with matching service. MD Coder, truly is a powerful tool and has encouraged me to do what I should be doing and what I have neglected for so many years, code. I look forward to your future products and can only hope that the ease of use, intuitiveness and design are half of what MD Coder is.
I just wanted to take the time to thank you so much for all the help during my problems with the MD Coder download. You were prompt in getting to me when I sent the email, and you were extremely professional when talking me through the issues. You were not only helpful, but you were very nice about it also. I was really pleased that you even let me call you back, when I was on my way home. Being a long time computer owner, it was very refreshing to have a tech support do just that, support.
I want to thank you for all your support and help in customizing MD Coder to our practice. You have been a joy to work with. I appreciate all your time and patience in helping me bring this technology to my Physicians. This product has done many wonderful things for us. The Physicians as well as the billing staff are very excited about MD Coder. We no longer have to wait to receive charges/coding from our Physicians. My Physicians are coding their hospital procedures before leaving the hospital. We have become much more efficient with daily operations. I highly recommend this product to all surgeons.
Thanks for all your help. You have added codes that were unique to our practice and you have always taken my calls. You give great service!!!
I strongly recommend MD Coder to all surgeons. I can actually code it when I do the procedure and my office staff becomes much more efficient.
I am a General Surgeon in Daytona Beach and have been using MD Coder for several weeks now. It is incredibly easy to use, accurate in its coding of procedures and diagnosis, and has been a real boon to the folks in my office who do the coding. I enter the data (it takes 2 minutes or less in the recovery room), then print it out for the office. Needless to say they are thrilled!!! I HATE paper work, but MD Coder for General Surgery has made my life easier and using it becomes as much a part of patient care as dictating the operative note. One other thing. Damon has been fabulous in providing support – easy to contact and always with the right answer. If only all physician support services were useful and the personnel as helpful… Thanks for the great product!!