I just wanted to take the time to thank you so much for all the help during my problems with the MD Coder download. You were prompt in getting to me when I sent the email, and you were extremely professional when talking me through the issues. You were not only helpful, but you were very nice about it also. I was really pleased that you even let me call you back, when I was on my way home. Being a long time computer owner, it was very refreshing to have a tech support do just that, support.